Sales and Operations Associate
Sales and Operations Associate
Paid App, is an online platform that connects informal service providers with potential
customers in their local area. We are dedicated to empowering the informal workforce
and fostering economic growth in the communities we serve.
JOB SUMMARY
Location: Ghana
Paid App is looking for enthusiastic and hardworking individuals to join our team as
App Ambassadors. This role is ideal for someone with great interpersonal skills and
a passion for sales, growth, and community engagement. You will work on the
ground to onboard service providers (e.g.barbers, cleaners, electricians) and c
RESPONSIBILITIES
Key Responsibilities:
– Recruit new service providers and users through field outreach
- Assist providers with account setup and verification
- Guide customers on booking services through the app
- Support booking processes and local operations
- Report weekly feedback from the field
Qualifications:
– Excellent communication skills.
– Experience in onboarding, sales, or customer relations.
– Ability to provide strategic feedback.
-Flexibility to adapt to a dynamic startup environment.
IT SUPPORT
IT ASSOCIATE
Paid App, is an online platform that connects informal service providers with potential
customers in their local area. We are dedicated to empowering the informal workforce
and fostering economic growth in the communities we serve.
JOB SUMMARY
Paid App is a mobile-based gig economy platform designed to connect local service
providers with customers looking for fast and reliable services. Our goal is to help
young people earn a decent living through flexible, tech-enabled work. We are on a
mission to make the gig economy work for Africa.
As an IT Support Ambassador, you’ll be responsible for helping providers and users
navigate the Paid App platform. From basic tech troubleshooting to provider
onboarding, you will play a critical role in keeping users active and engaged.
RESPONSIBILITIES
Key Responsibilities:
– Assist users with login, setup, and usage issues
-Train providers on how to use app features effectively
-Report system bugs and user challenges to the tech team
-Conduct mini training workshops in communities
Qualifications:
– Excellent communication skills.
– Patient and supportive, especially when dealing with first-time users
-Detail-oriented and able to document technical issues clearly
-Self-driven and capable of managing time independently
-Willing to travel locally for community sessions and tech support
– Ability to provide strategic feedback.
-Flexibility to adapt to a dynamic startup environment.
Metrics
Weekly Performance Metrics:
Tech Support Tickets Resolved: Target – 25/week
Provider Accounts Set Up: Target – 20/week
Bugs Reported: Target – 3/week
Training Sessions Supported: Target – 2/week
Note: This job description is not intended to be all-inclusive. The employee may
perform other related duties as negotiated to meet the ongoing needs of the
organization.
If you have the skills and experience required for this position, please submit your
resume and cover letter for consideration. We offer competitive compensation
packages and a dynamic, supportive work environment.
Submit to : paidapp@paid-global.com
Marketing and Promotions
MARKET AND PROMOTIONS
Paid App is a digital platform that connects people with trusted service providers for tasks
like home repairs, personal care, errands, and more. We’re using technology to fight
unemployment and create meaningful work opportunities across Africa. Our platform is
safe, flexible, and designed for everyday people looking to earn and grow.
JOB SUMMARY
As a Marketing Ambassador, you will serve as the face of Paid App in your
community. You’ll help spread the word about our platform, organize small
promotional events, and ensure users know how to download and use the app
effectively.
RESPONSIBILITIES
Key Responsibilities:
Distribute flyers and promotional materials
Run small activations and info sessions
Capture photos and videos for social media
Build local buzz and increase app downloads
Qualifications:
Excellent communication skills.
Prior experience in promotions, customer service, or community outreach
Experience organizing or participating in campus/community events
Background in sales, field marketing, or brand ambassador roles.
Ability to provide strategic feedback.
Flexibility to adapt to a dynamic startup environment.Marketing and Promotions
Metrics
Weekly Performance Metrics:
Marketing Zones Covered: Target – 5/week
Events/Promos Supported: Target – 2/week
User Signups from Campaigns: Target – 25/week
Content Captured: Target – 10 items/week
Content Output(flyers, videos, digital posts,- 6 items/ week
Note: This job description is not intended to be all-inclusive. The employee may
perform other related duties as negotiated to meet the ongoing needs of the
organization.
If you have the skills and experience required for this position, please submit your
resume and cover letter for consideration. We offer competitive compensation
packages and a dynamic, supportive work environment.
Submit to : paidapp@paid-global.com
HEAD OF OPERATION
MARKET AND PROMOTIONS
Paid App is a fast-growing, Ghanaian-diaspora-led gig economy platform connecting
service providers with customers for a variety of services. From home cleaning and
personal care to plumbing and errands, Paid App is transforming how informal work is
accessed, booked, and paid for. With operations in Rwanda and Ghana, we are focused
on job creation, financial inclusion, and digital innovation across Africa.
JOB SUMMARY
We are seeking a strategic and driven Head of Operations to lead the relaunch and
expansion of Paid App in Ghana. This leadership role involves managing a team of
field ambassadors, overseeing daily operations, coordinating business development
meetings, and ensuring the successful execution of Paid App’s growth strategy in
Ghana. The ideal candidate will have prior experience launching or managing tech-
driven operations, a strong leadership presence, and a passion for social impact and
technology.
RESPONSIBILITIES
Key Responsibilities:
-Lead day-to-day operations and team management for Paid App Ghana
-Develop and monitor execution of weekly operational targets
-Represent Paid App at business development and government partnership meetings
-Collaborate with marketing, tech, and customer support teams
-Ensure quality standards across provider onboarding and customer experiences
-Report weekly updates and performance metrics to the CEO and leadership team
Qualifications:
– Excellent communication skills.
– Passionate about social impact, job creation, and digital inclusion
-Results-driven with a hands-on approach to problem-solving
-Highly organized and adaptable in fast-paced environments
-Comfortable representing the company in meetings with partners, businesses, and local
authorities
– Ability to provide strategic feedback.
-Flexibility to adapt to a dynamic startup environment.
Metrics
Weekly Performance Metrics:
Weekly Performance Metrics
Team Performance Reports Submitted: Weekly
Provider Onboarding Milestones Met: Monthly Targets
Customer Satisfaction Rate: >85%
Business Development Meetings Attended: All relevant Ghana-based sessions
App Engagement Growth: Measured quarterly
Note: This job description is not intended to be all-inclusive. The employee may
perform other related duties as negotiated to meet the ongoing needs of the
organization.
If you have the skills and experience required for this position, please submit your
resume and cover letter for consideration. We offer competitive compensation
packages and a dynamic, supportive work environment.
Submit to : paidapp@paid-global.com