At Paid App, we are committed to providing an enjoyable and seamless experience for all users. However, we understand that disputes may arise. This policy outlines the procedures for resolving disputes between users.

1. Initial Resolution

We encourage users to first attempt to resolve issues directly with each other.

Open communication often leads to quick and amicable solutions.

2. Contacting Support

If a resolution cannot be reached, users should contact our internal disputes team at ops@paid-global.comOur team will investigate the matter and work with both parties to reach a fair and equitable solution.

 3. Escalation

If the dispute remains unresolved after our internal review, either party may seek further

resolution through appropriate legal channels, as applicable.

 4. Account Suspension or Termination

We reserve the right to suspend or terminate any user’s account in the

event of a dispute or violation of our policies.

5. Contacting Support

If a resolution cannot be reached, users should contact our internal disputes team at support@paid-global.com.

 •Our team will acknowledge your dispute within 24 hours of receiving the complaint.•We will review the details, collect evidence from both parties, and provide an initial response within 3 business days.

 6. Investigation and Resolution

 •If additional evidence is required, we will work with both parties to gather the necessary information and aim to resolve the dispute within 5 business days.

•Complex disputes that require further investigation may take up to 7 business days, with updates provided regularly.